Shipping and Delivery
1. Order Processing
- Processing Time: All orders are processed within 2-4 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
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Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- International Shipping: 7-14 business days
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Delivery Estimates: Please note that delivery times are estimates and may vary depending on the destination and other factors such as weather, holidays, and carrier delays.
3. Shipping Restrictions
- Delivery Locations: We currently ship to All over India and other countries too.
- Customs, Duties, and Taxes: International orders may be subject to customs duties, taxes, and import fees, which are not included in the item price or shipping cost. These charges are the buyer's responsibility and vary by country.
4. Order Tracking
- Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking information. You can track your order using the tracking number provided.
5. Lost or Damaged Packages
- Lost Packages: If your package is lost in transit, please contact us at [your email address] with your order number and details. We will work with the carrier to resolve the issue.
- Damaged Packages: If your order arrives damaged, please take photos of the damaged items and packaging and contact us within 7 days of receiving your order. We will arrange for a replacement or refund, depending on the situation.
6. Changes to Shipping Address
- Address Changes: If you need to change your shipping address, please contact us at Pawsandfeet2017@gmail.com as soon as possible. Once an order has shipped, we cannot change the address.
7. Shipping Delays
- Unexpected Delays: While we strive to ensure timely delivery, there may be delays beyond our control, such as carrier delays or customs processing for international orders. We appreciate your patience in such cases.